Business Development Representative

Baker Distributing; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Baker Distributing in Orlando, FL is seeking a Business Development Representative to support and grow our dealer network. You will promote sales via our website and through proactive outreach, building strong relationships and driving profitable growth.

The role emphasizes customer service, outbound prospecting, and the use of Salesforce to plan activities, analyze data, and tailor solutions. You will collaborate with the sales team and report to the Director of Sales.

Qualifications

• Demonstrated sales history with revenue growth.
• Strong customer service mindset and problem-solving.
• Ability to analyze data and market trends to identify opportunities.
• Proficient in using Salesforce and MS Office tools.

Responsibilities

• Develop customer relationships by providing exceptional service to dealers and end users.
• Identify new business opportunities through outbound calls to new and existing customers.
• Utilize Salesforce to document activities, plan tasks, and manage events.
• Assess client needs and negotiate prices or terms to close sales.
• Create sales presentations, proposals, and materials to demonstrate value.
• Attend training to stay current on products and technology and to support customers.

Skills

Sales experience

Customer service

Negotiation

Analytical skills

Communication

Teamwork

Education

High School diploma

Tools

Salesforce

Microsoft Office

Job description

JobSummary

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

• Develop customer relationships by providing exceptional customer service with incoming customer communication.
• Assist in resolving customer relations problems with both dealers and end users.
• Seek outnew businessopportunitiesmakingoutbound sales calls to new and existing customers.Identifytrends,opportunitiesand threats to core business.
• Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.
• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.
• Communicate effectively both externally and internally.
• Utilize Salesforce software to document and plan activities to include Calendar,Tasksand Events.
• Assess clients' needs, recommend, orassistin the selection ofappropriate goodsor services, and negotiate prices or other sales terms.
• Develop sales presentations, proposals, or other materials to illustrate benefits fromuseof goods or services.
• Attend, when necessary, training classes toacquirethe skills to meet our customers' needs and expectations and to keep abreastwithtechnical developments and changes in product lines.
• Other dutiesassigned.

Qualifications

• High School diplomarequired
• Knowledge of HVACR terminology and HVACR product knowledge is a plus.
• Demonstratedperformance history in sales & new market development.
• Proven success in meeting sales goals with ability to analyze and interpret sales and market data.
• Solid business/problem solving skillswith the focus on customer service (internally and externally)
• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access, Salesforceand other web based applications

Skills

• Strong negotiation andinterpersonal skills, including the ability to communicate on all levels within internal and external groups.
• Excellent customer service mindset with the ability to develop long termrelationships.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative sourcing ideas. The ability to conduct consultative sales presentations.
• Ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.

Physical Demands and Work Environment

The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.

Ability toutilizea computer keyboard, computer monitor, and telephone for prolonged periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,

depthperception, and the ability to adjustfocus.