Business Development Representative

Baker Distributing Company; Peoria (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Baker Distributing Company is seeking a Business Development Representative to support sales growth through our website and dealer network. The role involves building customer relationships, resolving issues, and identifying new business opportunities while leveraging Salesforce and Microsoft Office tools.

The candidate should have strong sales and customer service skills, a track record of meeting goals, and the ability to work independently within a team. HVACR knowledge is a plus.

Qualifications

• Must have a High School diploma.
• Proven sales history and ability to meet goals.
• Strong customer service focus internally and externally.
• Experience interpreting sales and market data.

Responsibilities

• Develop customer relationships with exceptional service.
• Drive outbound sales to new and existing customers.
• Promote products and programs to customers and dealers.
• Document activities using Salesforce (Calendar, Tasks, Events).
• Prepare sales presentations and proposals.
• Attend trainings to stay current with products.

Skills

Negotiation

Interpersonal skills

Customer service

Data analysis

Independent work

Team collaboration

Education

High School diploma

Tools

Salesforce

Microsoft Office

Job description

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

Develop customer relationships by providing exceptional customer service with incoming customer communication.

Assist in resolving customer relations problems with both dealers and end users.

Seek out new business opportunities making outbound sales calls to new and existing customers. Identify trends, opportunities and threats to core business.

Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.

Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

Communicate effectively both externally and internally.

Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.

Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.

Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.

Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.

Other duties assigned.

Qualifications

• High School diplomarequired
• Knowledge of HVACR terminology and HVACR product knowledge is a plus.
• Demonstratedperformance history in sales & new market development.
• Proven success in meeting sales goals withabilityto analyze and interpret sales and market data.
• Solid business/problem solving skillswith the focus on customer service (internally and externally)
• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access,Salesforceand other web based applications

Skills

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

Excellent customer service mindset with the ability to develop long termrelationships.

Excellent analytical aptitude with a proven ability to analyze/interpret data.

Strong and creative sourcing ideas. The ability to conduct consultative sales presentations.

Ability to work independently and in a team environment.

Proactively seeks continuous process and service improvements.

Physical Demands and Work Environment

• The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjustfocus.