Business Development Representative

Baker Distributing Company; Irwindale (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

Baker Distributing Company is seeking a driven Business Development Representative to promote sales through our website to a network of customers and dealers. You will develop relationships, resolve issues, and identify opportunities while maintaining strong product knowledge and leveraging Salesforce to manage activities.

The role emphasizes outbound outreach, negotiation, and presenting solutions to drive technology adoption and growth across our customer base.

Qualifications

• High School diploma required.
• HVACR terminology knowledge is a plus.
• Demonstrated history of sales and new market development.
• Proven ability to meet sales goals and analyze market data.
• Strong business and problem-solving skills focused on customer service.
• Must have strong Microsoft Office skills including Word, Excel, PowerPoint, Outlook, Access, Salesforce and other web-based applications.

Responsibilities

• Develop customer relationships by providing exceptional customer service with incoming communications.
• Assist in resolving customer relations problems with dealers and end users.
• Identify new business opportunities by making outbound sales calls to new and existing customers.
• Ensure customers understand and use our technologies to grow adoption and usage.
• Consult with customers to increase knowledge of products and programs.
• Document and plan activities using Salesforce (Calendar, Tasks, Events).
• Assess clients' needs and negotiate prices or terms.
• Develop sales presentations and proposals to illustrate benefits.
• Attend training to keep up with product changes and customer needs.

Skills

Negotiation

Interpersonal communication

Customer service mindset

Analytical aptitude

Sourcing ideas

Consultative sales presentations

Independent work

Process improvement

Education

High School diploma

HVACR terminology knowledge (a plus)

Tools

Microsoft Office

Salesforce

Job description

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

Develop customer relationships by providing exceptional customer service with incoming customer communication.

Assist in resolving customer relations problems with both dealers and end users.

Seek out new business opportunities making outbound sales calls to new and existing customers. Identify trends, opportunities and threats to core business.

Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.

Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

Communicate effectively both externally and internally.

Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.

Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.

Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.

Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.

Other duties assigned.

Qualifications

• High School diplomarequired
• Knowledge of HVACR terminology and HVACR product knowledge is a plus.
• Demonstratedperformance history in sales & new market development.
• Proven success in meeting sales goals withabilityto analyze and interpret sales and market data.
• Solid business/problem solving skillswith the focus on customer service (internally and externally)
• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access,Salesforceand other web based applications

Skills

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

Excellent customer service mindset with the ability to develop long termrelationships.

Excellent analytical aptitude with a proven ability to analyze/interpret data.

Strong and creative sourcing ideas. The ability to conduct consultative sales presentations.

Ability to work independently and in a team environment.

Proactively seeks continuous process and service improvements.

Physical Demands and Work Environment

• The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjustfocus.