Business Development Representative

Baker Distributing; Peoria (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Baker Distributing in Peoria, AZ is seeking a Business Development Representative to support and service customers and dealers. The role focuses on promoting sales through our website and maintaining profitable growth by expanding account relationships and driving adoption of our technologies.

Reporting to the Director of Sales, you will contact customers, identify opportunities, prepare proposals, and use Salesforce to track activities.

Qualifications

• High School diploma required.
• HVACR knowledge a plus.
• Demonstrated sales history.
• Ability to analyze and interpret sales and market data.
• Strong customer service mindset.

Responsibilities

• Develop customer relationships by providing exceptional customer service with incoming customer communication.
• Assist in resolving customer relations problems with both dealers and end users.
• Seek out new business opportunities making outbound sales calls to new and existing customers.
• Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.
• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.
• Communicate effectively both externally and internally.
• Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.
• Assess clients' needs, recommend or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.
• Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.
• Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.
• Other duties assigned.

Skills

Sales skills

Customer service

Negotiation

Account management

Prospecting

Communication

Education

High School Diploma

Tools

Salesforce

Microsoft Office

Job description

JobSummary

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

• Develop customer relationships by providing exceptional customer service with incoming customer communication.

• Assistin resolving customer relations problems with both dealers and end users.

• Seek outnew businessopportunitiesmakingoutbound sales calls to new and existing customers.Identifytrends,opportunitiesand threats to core business.

• Ensure assigned customers understand and know how to utilizeour technologies andgrowtechnology adoption and usage rates.

• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

• Communicate effectively both externally and internally.

• Utilize Salesforce software to document and plan activities to include Calendar,Tasksand Events.

• Assess clients' needs, recommend, orassistin the selection ofappropriate goodsor services, and negotiate prices or other sales terms.

• Develop sales presentations, proposals, or other materials to illustrate benefits fromuseof goods or services.

• Attend, when necessary, training classes toacquirethe skills to meet our customers’ needs and expectations and to keep abreastwithtechnical developments and changes in product lines.

• Other dutiesassigned.

Qualifications

• High School diplomarequired

• Knowledge of HVACR terminology and HVACR product knowledge is a plus.

• Demonstratedperformance history in sales & new market development.

• Proven success in meeting sales goals withabilityto analyze and interpret sales and market data.

• Solid business/problem solving skillswith the focus on customer service (internally and externally)

• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access,Salesforceand other web based applications

Skills

• Strong negotiation andinterpersonal skills, including the ability to communicate on all levels within internal and external groups.

• Excellent customer service mindset with the ability to developlong termrelationships.

• Excellent analytical aptitude with aproven ability toanalyze/interpret data.

• Strong and creative sourcing ideas.The ability to conduct consultative sales presentations.

• Ability to work independently and in a team environment.

• Proactivelyseekscontinuous process and service improvements.

Physical Demands and Work Environment

• The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.

• Ability toutilizea computer keyboard, computer monitor, and telephone for prolonged periods of time.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjustfocus.