Business Assistant

PINNACLE DENTAL; Town of Crescent (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off and Holidays

Comprehensive Health Coverage (medical

Life Insurance

401(k) Retirement Plan

Positive team-oriented environment

Job summary

Pinnacle-Dental in Wisconsin is seeking a friendly Dental Office Business Assistant to greet patients, manage calls and emails, schedule appointments, and handle insurance payments. You will support the dental team and help maintain a comfortable, safe environment for patients and staff.

Your professionalism and bilingual English/Spanish skills will set the tone for a positive patient experience. Full-time, onsite, Mon-Thu 8:00 AM–5:00 PM.

Qualifications

• 1–2 years of dental front office experience.
• Familiarity with dental software platforms is a plus.

Responsibilities

• Greet patients warmly and manage phone and email communications.
• Coordinate appointment scheduling and confirmations.
• Handle insurance claims and payments with accuracy.
• Support dentists and maintain a comfortable, safe environment for patients.
• Contribute to a welcoming, professional clinic atmosphere.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Fuse

Open Dental

Job description

Description

The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support. You will greet patients warmly, manage phone and email communications, coordinate appointment scheduling and confirmations, and handle insurance claims and payments with accuracy.

In addition to managing business operations, you’ll support Dentists by maintaining a comfortable and safe environment for patients. Your professionalism, respect, and genuine care will set the tone for a positive experience for both patients and the entire dental team.

Schedule

Enjoy a healthy work-life balance with a consistent schedule

Monday - Thursday 8:00 AM - 5:00 PM | No late evenings, No weekends

Benefits

We value your hard work and commitment—so we’ve designed a benefits package that truly supports you both professionally and personally:

• Generous Paid Time Off and Paid Holidays to recharge and spend time doing what you love
• Comprehensive Health Coverage, including medical, dental, and vision insurance
• Life Insurance for peace of mind
• 401(k) Retirement Plan with employer support to help you build your future
• A positive, team-oriented environment where your skills are appreciated and your well-being matters

Requirements

Qualifications

• High school diploma or equivalent (required)
• 1 to 2 years of dental front office experience (preferred)
• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus
• Bilingual (English/Spanish) proficiency required.