Business Assistant

Catalystdds; Newcastle (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off and Holidays

Comprehensive Health Coverage (medical

Dental & Vision insurance

Life Insurance

401(k) Retirement Plan

Job summary

Catalystdds in Newcastle, OK seeks a Dental Office Business Assistant to greet patients, answer calls and emails, schedule appointments, and assist with insurance processing. You will help maintain a welcoming, safe environment for patients and support the dental team throughout the day.

Efficient front office operations, professionalism, and genuine care are essential as you contribute to a positive patient experience and smooth clinic workflow.

Qualifications

• High school diploma or equivalent (required).
• 1–2 years of dental front office experience (preferred).
• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus.

Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Manage phone and email communications with patients and staff.
• Coordinate appointment scheduling and confirmations.
• Handle insurance claims and payments with accuracy.

Skills

Customer service

Appointment scheduling

Phone & email communications

Insurance claims processing

Education

High school diploma

Tools

Dentrix

Eaglesoft

Open Dental

Fuse

Job description

Description

The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support. You will greet patients warmly, manage phone and email communications, coordinate appointment scheduling and confirmations, and handle insurance claims and payments with accuracy.

In addition to managing business operations, you’ll support Dentists by maintaining a comfortable and safe environment for patients. Your professionalism, respect, and genuine care will set the tone for a positive experience for both patients and the entire dental team.

Schedule

Enjoy a healthy work-life balance with a consistent schedule

Monday - Thursday 8:30 AM - 4:30 PM and Friday 8:30 AM - 3:00 PM | No late evenings, No weekends

Benefits

We value your hard work and commitment - so we’ve designed a benefits package that truly supports you both professionally and personally:

• Generous Paid Time Off and Paid Holidays to recharge and spend time doing what you love


• Comprehensive Health Coverage, including medical, dental, and vision insurance


• Life Insurance for peace of mind


• 401(k) Retirement Plan with employer support to help you build your future


• A positive, team-oriented environment where your skills are appreciated and your well-being matters

Requirements

Qualifications

• High school diploma or equivalent (required)


• 1 to 2 years of dental front office experience (preferred)


• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus