Business Assistant

Newcastle Dental Group; Newcastle (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous Paid Time Off and Holidays

Comprehensive Health Coverage (medical

Dental and Vision Insurance

Life Insurance

401(k) Retirement Plan with employer 1

Team-oriented environment

Job summary

Newcastle Dental Group is seeking a Dental Office Business Assistant to be the welcoming face of the clinic, handling front-desk duties, patient communications, and appointment coordination. You will support dentists by maintaining a professional, safe, and comfortable environment for patients and staff.

The role emphasizes exceptional customer service, accurate insurance processing, and a positive team atmosphere in a Monday–Friday schedule. Benefits are provided according to the clinic's plan.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of dental front office experience preferred.
• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus.

Responsibilities

• Greet patients warmly and provide a welcoming front-desk experience.
• Manage phone and email communications and coordinate appointment scheduling and confirmations.
• Handle insurance claims and patient payments with accuracy.
• Support dentists by maintaining a clean, safe, and comfortable environment for patients.

Skills

Customer service

Communication

Office coordination

Education

High school diploma

Tools

Dentrix

Eaglesoft

Fuse

Open Dental

Job description

Description

The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support. You will greet patients warmly, manage phone and email communications, coordinate appointment scheduling and confirmations, and handle insurance claims and payments with accuracy.

In addition to managing business operations, you’ll support Dentists by maintaining a comfortable and safe environment for patients. Your professionalism, respect, and genuine care will set the tone for a positive experience for both patients and the entire dental team.

Schedule

Enjoy a healthy work-life balance with a consistent schedule

Monday - Thursday 8:30 AM - 4:30 PM and Friday 8:30 AM - 3:00 PM | No late evenings, No weekends

Benefits

We value your hard work and commitment - so we’ve designed a benefits package that truly supports you both professionally and personally:

• Generous Paid Time Off and Paid Holidays to recharge and spend time doing what you love


• Comprehensive Health Coverage, including medical, dental, and vision insurance


• Life Insurance for peace of mind


• 401(k) Retirement Plan with employer support to help you build your future


• A positive, team-oriented environment where your skills are appreciated and your well-being matters

Requirements

Qualifications

• High school diploma or equivalent (required)


• 1 to 2 years of dental front office experience (preferred)


• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus