Business and Technology Division Student Assistant

Delta College; Michigan; On-site; USD 17,000 - 25,000; Full time

Job summary

Delta College in Michigan's Business and Technology Division seeks a Student Assistant to support front desk operations, events, and office workflows.

You will greet staff, students and community members, assist with data entry, mailings, flyer creation, and general administrative tasks while upholding Delta's commitment to diversity, equity, inclusion, and belonging. Enrolled students with six credits or more are encouraged to apply.

Qualifications

• Excellent customer service and the ability to represent the BTec Division to staff, faculty, students and community members.
• Punctual, self-motivated, professional and friendly demeanor.
• Willingness to learn Delta College policies and practices to better serve the campus community.
• Strong organizational skills with the ability to multitask and prioritize.

Responsibilities

• Provide warm welcome and exceptional customer service at the front desk (phone, email, in-person).
• Convey knowledge of Delta’s website and resources used by the BTec Division.
• Support staff efforts for information sessions, publicity tables, and career programs/events.
• Assist staff with various duties in multiple software programs and data entry tasks.
• Receive and sort mail, assist with mailings and promotional materials.
• Attend meetings and trainings with supervisor; maintain confidentiality.

Skills

Customer service

Punctuality

Professional demeanor

Team player

Adaptability

Education

Delta College enrollment (6+ credits)

Tools

Microsoft Office

Job description

Business and Technology Division Student Assistant

Position Title Business and Technology Division Student Assistant

Employee Group

Employee Group Other

Division/Department

Division/Department Business & Technology

Status

Position Summary Information

The successful candidate must demonstrate commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

Position Summary

When you work at Delta College in the Business and Technology Division (BTec), you are preparing yourself for future professional success! Develop skills employers seek including written and verbal communication skills, the ability to work as a member of a team, adaptability, and the confidence to take initiative on the job.

The BTec Division seeks students with the ability to collaborate effectively as a member of a team, work independently and accept individual responsibility for projects or assignments, and effectively represent the BTec Division to staff, faculty, fellow students, campus departments/disciplines, visiting community members and/or current/prospective students.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING :

CUSTOMER SERVICE

• Provide a warm welcome and exceptional customer service as a front desk greeter (via phone, email or in-person) to staff, faculty, fellow students and community members inquiring about our programs.
• Convey knowledge of Delta’s website and electronic resources that the BTec Division references.

ADMINISTRATIVE SUPPORT

• Support staff efforts to coordinate information sessions, publicity tables, and career programs/events.
• Assist staff and faculty with various duties in multiple software programs.
• Receive and sort incoming/outgoing mail and deliveries.
• Assist with data entry, printing projects, office supply inventory, filing, copying, typing and research.
• Assist with mailings and creating promotional flyers and bulletin board displays.
• Light cleaning of shared spaces.
• Attend mandatory, regularly scheduled meetings, trainings, and one-on-one meetings with supervisor.
• Monitor and respond to incoming messages from division staff and faculty.
• Serve as a positive role and outreach to students and student groups on behalf of the BTec Division.
• Ability to collaborate effectively as a member of the overall BTec Division on projects.
• Provide other office support as necessary.
• Ability to maintain confidentiality.
• Other duties as assigned.

Required Qualifications

• Excellent customer service skills: ability to represent the BTec Division courteously and effectively to all guests.
• Must be punctual, self-motivated, professional and have a friendly personality.
• Applicants should possess a willingness to acquire a general understanding of the College policies and practices to better serve staff, faculty, fellow students, campus departments/disciplines, visiting community members and/or prospective students.
• Strong organizational skills: ability to prioritize and complete multiple tasks and projects.
• Microsoft Office software user, including Office 365, and ability to quickly learn new platforms
• Commitment to uphold the office’s commitment to diversity, equity, inclusion, and belonging.
• Must be enrolled at Delta College and registered and maintain a minimum of six (6) credit hours during employment.
• Work study preferred, but not required.

Additional Experiences Considered

Application Deadline

Position will remain open until filled. First consideration will be given to applications received by . The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter

Optional Documents

• Financial Aid Award Letter