Business Analyst - Legal Operations & Matter Management

Lancesoft; Boston (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Lancesoft in Boston is seeking an entry-level Business Analyst to support Legal Operations and Matter Management. The role centers on matter intake, system administration, invoice processing and related operational workflows.

You will work with the Legal Operations team and internal stakeholders to maintain accurate information, run routine reports and help ensure timely completion of requests.

Performance may lead to longer-term opportunities within the team.

Qualifications

• Entry-level Business Analyst with exposure to Legal Operations.
• Experience with matter intake and invoice processes preferred.
• Detail-oriented and accurate data maintenance.
• Strong communication with internal stakeholders.

Responsibilities

• Assist with legal matter intake and maintenance in the matter management system.
• Support daily matter management activities ensuring data accuracy.
• Assist with invoice processing and billing inquiries.
• Support matter budgeting and accrual tracking.
• Monitor requests and coordinate with stakeholders to resolve issues.
• Maintain operational trackers and reports.
• Document processes and assist with system testing.

Skills

Matter management

Invoice processing

Billing support

Budget tracking

Process documentation

Tools

Matter management system

Documentation tools

Job description

Position: Business Analyst - Legal Operations & Matter Management Location: Boston, MA Office: 1 Congress Street (Financial District)- Hybrid: 4 days per week onsite Duration: Initially presented as a contract opportunity. Manager stated they are open to extending the engagement and potentially retaining strong talent. Strong performers may be considered for long-term opportunities within the team.

Job Description

Legal Operations & Matter Management. The Legal Department is seeking an entry-level Business Analyst to provide day-to-day operational support for its Legal Operations and Matter Management functions. This position will primarily support legal matter intake, matter management system administration, invoice processing, billing activities, and related operational workflows. This role is execution-focused and involves recurring, detail-oriented responsibilities that contribute to the efficient operation of the Legal Department. The individual will work closely with Legal Operations team members and internal stakeholders to support established processes, maintain accurate information, and ensure timely completion of requests.

Key Responsibilities

• Assist with legal matter intake, including the creation, maintenance, updating and closure of matters within the department's matter management system.
• Support daily matter management activities, ensuring information is accurate, complete and appropriately maintained.
• Assist with legal invoice processing, billing inquiries and related administrative workflows.
• Support matter budgeting, accrual tracking and financial data maintenance as needed.
• Monitor incoming requests and coordinate with internal stakeholders to resolve routine operational issues.
• Maintain operational trackers, reports and supporting documentation.
• Assist with identifying and escalating discrepancies, incomplete requests and processing issues.
• Support established processes related to outside counsel and third-party vendor management.
• Participate in system testing, process documentation and operational support based on evolving departmental priorities.