Business Analyst Intern

COUNTRY Financial; Bloomington (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Insurance benefits

401(k) plan

Job summary

COUNTRY Financial is seeking a Business Analyst Intern for the Life, Health, and Annuities Center of Excellence. The role offers hands-on experience analyzing business processes, collaborating with stakeholders, and helping implement solutions to improve efficiency, quality, and client experience.

Qualified students are pursuing a degree in business administration or operations management, available for full-time hours from late May 2027 to early August 2027, with potential extension through

Qualifications

• Pursuing a degree in business administration, operations management, or related field.
• Must be able to work full-time hours from late May 2027 to early August 2027; internship may extend part-time through fall 2027 and spring 2028.
• Graduation date of August 2027 or beyond.
• Strong customer service, negotiation, and conflict management skills.
• Excellent oral and written communication skills.
• Must be organized, self‑motivated, and proactive.
• Exercises analytical and critical thinking skills.
• Responds well under pressure.
• Demonstrates intellectual curiosity.

Responsibilities

• Support process improvement and operational excellence initiatives across the COE.
• Collaborate with stakeholders to analyze business processes and identify improvements.
• Assist in implementing solutions that enhance efficiency, quality, and client experience.

Skills

Customer service

Negotiation

Conflict management

Oral and written communication

Organized

Self-motivated

Proactive

Analytical thinking

Critical thinking

Under pressure

Education

Pursuing degree in business administration or related field

Job description

Experience more with a career at COUNTRY Financial!

We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work.

About the role

The Life, Health, and Annuities Center of Excellence (COE) is seeking a Business Analyst Intern to help support process improvement and operational excellence initiatives across our division. This role offers an opportunity to gain hands‑on experience analyzing business processes, collaborating with stakeholders, and helping implement solutions that improve efficiency, quality, and the overall client experience.

Application Timeline: We know waiting can be difficult, so we want to set expectations upfront. Our internship recruiting process takes place over several months. Applications open in mid‑September and are reviewed as they are received. HR interviews are expected to begin in mid‑October, followed by interviews with hiring leaders. Depending on the role and applicant volume, hiring decisions and offers may be made anytime from October through January. We appreciate your patience throughout the process and will communicate updates as they become available.

How does this role make an impact?

"Test drive" a potential career path through real corporate projects, collaboration in meetings, and several networking opportunities. While working alongside and learning from expert leaders at all levels of the company, in addition to teaming up with fellow interns to showcase your ideas, our interns impact the business, and experience professional and personal growth.

Do you have what we're looking for?

• Pursuing a degree in business administration, operations management, or a related field.
• Must be able to work full-time hours from late May 2027 to early August 2027. The internship may be extended part-time through fall 2027 and spring 2028.
• Graduation date of August 2027 or beyond.
• Strong customer service, negotiation, and conflict management skills.
• Ability to be productive, with high degree of accuracy/attention to detail.
• Excellent oral and written communication skills.
• Must be organized, self‑motivated, and proactive.
• Exercises analytical and critical thinking skills.
• Responds well under pressure.
• Demonstrates intellectual curiosity.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.