Business Analyst - Underwriting

COUNTRY Financial; Bloomington (IL); On-site; USD 65,000 - 89,000; Full time

Job summary

COUNTRY Financial is seeking a skilled Business Analyst to analyze operations, gather requirements, and drive process improvements in collaboration with underwriting, business, and technology teams.

The role focuses on documenting needs, shaping test cases, developing business cases, and guiding delivery of solutions to support operational excellence and strategic priorities.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to gather requirements, evaluate processes, and propose solutions.
• Excellent organization and project management with multiple priorities.
• Strong communication and stakeholder management across business and technical teams.
• Ability to work independently with minimal direction.
• Inquisitive mindset to identify improvements.

Responsibilities

• Collaborates with business areas to identify, define and document business requirements.
• Leads business case development and reviews test cases and change requests.
• Assesses impact of marketplace changes and communicates with stakeholders.
• Compiles and presents data related to current and future operations.
• Clarifies and improves business processes impacted by technology changes.
• Maps requirements for systems to support needs.
• Negotiates or contributes to project plans and timelines.

Skills

Analytical thinking

Problem-solving

Requirements gathering

Project management

Communication

Stakeholder management

Independent work

Root cause analysis

Job description

Experience more with a career at COUNTRY Financial!

We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work.

About the role

Analyzes business operations and recommends solutions that align business needs with organizational objectives. Applies critical thinking, problem-solving, and project management skills to evaluate processes, identify improvement opportunities, and advocate for business priorities. Serves as a liaison across underwriting, business, and technology teams to build relationships, drive initiatives forward, and deliver solutions that support business strategy and operational excellence.

How does this role make an impact?

• Collaborates with business areas to identify, define and document business requirements. Coordinates or performs data sampling and testing verification.
• Takes the lead in assisting with the business case. Elicits, translates, simplifies use requirements to drive the design and review of test cases, process change requests, and manages to completion.
• Recommends organizational changes in anticipation of predicted marketplace changes. Assesses impact and supports communication and delivery of requirements to stakeholders.
• Compiles, analyzes, interprets, and presents data related to the current and future operations.
• Clarifies, updates and improves the business processes impacted by technology changes, and maps out the requirements for one or more systems to support needs and processes.
• Negotiates or provides input to project plans and timeframes.

Do you have what we're looking for?

Required Qualifications

• Strong analytical and problem-solving skills.
• Ability to gather requirements, evaluate business processes, and recommend solutions.
• Excellent organization and project management skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills across business and technical teams.
• Ability to work independently, identify what needs attention, and move work forward with minimal direction.
• Inquisitive mindset with the ability to ask thoughtful questions, understand root causes, and identify opportunities for improvement.

Preferred Qualifications

• Knowledge of personal lines underwriting operations and processes.
• Experience supporting business transformation, process improvement, or technology implementation initiatives.
• Experience working with data analysis, reporting, user testing, or training/adoption activities.

Typically requires 4+ years of relevant experience or a combination of related experience, education and training.

Base Pay Range:

$64,800-$89,100

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.