Building Service Dispatch Coordinator

ColonialWebb Contractors Company; Chesapeake (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

401(k) match

Paid PTO

Medical dental vision

Life & disability coverage

Employee Assistance Program

Referral incentives

Career progression

Job summary

ColonialWebb is seeking a Service Coordinator to support our Building Service team in Chesapeake, VA. This role manages scheduling, dispatching, purchasing, and customer communication for 10-15 technicians in a fast-paced environment.

Excel proficiency is essential, with opportunities to advance into Senior Coordinator or other service administration tracks. Competitive pay and full benefits are offered to support long-term careers.

Qualifications

• Experience in service coordination or dispatching within a contractor environment.
• Advanced Excel skills for daily data tracking and reporting.
• Strong multitasking and priority management in a fast-paced setting.
• Excellent communication with customers and field technicians.
• Ability to make informed decisions and stay organized under pressure.

Responsibilities

• Develop and maintain short- and long-term schedules for 10-15 Service Technicians.
• Meet weekly with service leadership to review workload, capacity, and priorities.
• Schedule and dispatch technicians for service calls, repairs, and inspections.
• Communicate with customers throughout the service lifecycle.
• Create and manage purchase orders; track material shipments.
• Ensure technicians are equipped with information and materials to complete work.
• Support incoming service calls and generate work orders.
• Manage multiple active jobs simultaneously with accuracy and urgency.

Skills

Service coordination

Dispatching

Customer communication

Multitasking

Tools

Microsoft Excel

Job description

ColonialWebb is seeking a Service Coordinator to support our Building Service team in Chesapeake, VA. This role manages scheduling, dispatching, purchasing, and customer communication for 10-15 technicians in a fast-paced environment.

Excel proficiency is essential, with opportunities to advance into Senior Coordinator or other service administration tracks. Competitive pay and full benefits are offered to support long-term careers.