Building Concierge & Safety Specialist

FirstService Residential; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

FirstService Residential is seeking a Front Desk Associate to work on-site, greet residents, manage access, and support security operations. You will handle guest check-ins, respond to emergencies, and maintain daily records with accuracy. Strong communication and multitasking abilities are essential in this role.

The position requires you to work weekends, lift up to 50 lbs, and deliver courteous customer service as part of a secure building environment with tight access controls.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills.

Responsibilities

• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Monitors Emergency Response System.
• Responds to emergency situations in a timely and efficient manner.
• Maintains daily log, records, and forms.
• Maintains a safe and secure environment throughout the building/property(s).
• Follows safety procedures and maintains a safe work environment.
• May be assigned other duties by the on-site property manager.
• Schedule: Saturday and Sunday; 8:00am to 5:00pm.
• Compensation: $17.00 per hour
• Demonstrates excellent customer service, communication, and time management skills.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate to work on-site, greet residents, manage access, and support security operations. You will handle guest check-ins, respond to emergencies, and maintain daily records with accuracy. Strong communication and multitasking abilities are essential in this role.

The position requires you to work weekends, lift up to 50 lbs, and deliver courteous customer service as part of a secure building environment with tight access controls.