Builder Services Specialist I (Hybrid)

ONE Gas, Inc.; Oklahoma City (OK); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401(K) matching

Profit sharing

Life Insurance

Education assistance

Job summary

ONE Gas, Inc. is seeking a Builder Services Representative I to support growth projects by processing orders, tracking status, and coordinating with engineering, scheduling, and field teams. The role emphasizes accuracy in documentation and timely communications to customers and colleagues.

Responsibilities include maintaining logs, compiling reports, and handling letters of credit and related records. A focus on English fluency and professional office skills will help ensure high-quality

Qualifications

• Two to four years of relevant experience; minimum one year required.
• Experience with office equipment (computers, calculators, etc.).
• Basic arithmetic including decimals and percentages.

Responsibilities

• Handle growth customer support: order intake and status updates.
• Assist customers and colleagues via telephone and electronic communications.
• Collaborate with engineering, scheduling, and field operations to aid growth customers.
• Maintain logs and records: service orders, meter sets, billing, and follow-up items.
• Prepare reports and correspondence: customer communications, complaints, and verifications.

Skills

Customer service

English fluency

Phone support

Data entry

Tools

Banner

Microsoft Dynamics

PCAD

Email

Phone

Job description

ONE Gas, Inc. is seeking a Builder Services Representative I to support growth projects by processing orders, tracking status, and coordinating with engineering, scheduling, and field teams. The role emphasizes accuracy in documentation and timely communications to customers and colleagues.

Responsibilities include maintaining logs, compiling reports, and handling letters of credit and related records. A focus on English fluency and professional office skills will help ensure high-quality