Builder Services Account Manager | Client Relations

HomePro; Carrollton (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

401k

PTO

Health Insurance

Job summary

HomePro is seeking an Account Manager – Builder Services to be the primary contact for builders and construction partners in Texas. You will coordinate services, manage relationships, and ensure project execution runs smoothly, with a focus on accuracy, timeliness, and customer satisfaction.

In this full-time role, you will collaborate with service crews, logistics, and billing, track progress, and build trusted builder accounts while maintaining a high level of service quality across all

Qualifications

• Proven experience in account management or project coordination in construction or trade services.
• Strong organizational skills with ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Ability to make decisions within the scope of the role.
• Proficiency in scheduling tools and CRM systems is a plus.

Responsibilities

• Serve as the main liaison between the company and builders or contractors.
• Schedule and coordinate all services related to construction projects.
• Manage project timelines and ensure on-schedule delivery.
• Address builder requests and issues promptly and professionally.
• Communicate with internal teams to align resources and priorities.
• Track progress and resolve delays or conflicts.
• Maintain documentation of communications, schedules, and outcomes.
• Build and maintain strong relationships with builder accounts.
• Ensure high service quality and client satisfaction through all project phases.

Skills

Account management

Project coordination

Customer service

CRM systems

Scheduling tools

Tools

Project management software

Job description

HomePro is seeking an Account Manager – Builder Services to be the primary contact for builders and construction partners in Texas. You will coordinate services, manage relationships, and ensure project execution runs smoothly, with a focus on accuracy, timeliness, and customer satisfaction.

In this full-time role, you will collaborate with service crews, logistics, and billing, track progress, and build trusted builder accounts while maintaining a high level of service quality across all