Broadband Dispatcher I: Launch Your Career in Tech Ops

Astound; Framingham (MA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound in Framingham, MA is hiring for an entry-level Customer Support/Operations role focused on coordinating technician routes, communicating with field staff, and supporting customers. The ideal candidate has a high school diploma, 0 years experience, proficient in Microsoft Office and G-Suite, and strong written and verbal communication.

This full-time position offers a base pay of $16-$25 per hour, with bonus opportunities and a comprehensive benefits package including 401k, health,

Qualifications

• High school diploma or equivalent.
• 0 years experience.
• Proficiency in Microsoft Office and G-Suite.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Microsoft Office

G-Suite

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound in Framingham, MA is hiring for an entry-level Customer Support/Operations role focused on coordinating technician routes, communicating with field staff, and supporting customers. The ideal candidate has a high school diploma, 0 years experience, proficient in Microsoft Office and G-Suite, and strong written and verbal communication.

This full-time position offers a base pay of $16-$25 per hour, with bonus opportunities and a comprehensive benefits package including 401k, health,