Broadband Dispatch & Service Coordinator

Astound; United States; Sur place; USD 22 000 - 34 000; Plein temps

Avantages offerts par ce poste

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Résumé du poste

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

Our commitment to excellence extends beyond infrastructure.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient in Microsoft Office and G-Suite.
• Effective written and verbal communication skills.
• Ability to work in a team and follow instructions.

Responsabilités

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Connaissances

Effective communication

Written communication

Formation

High school diploma or equivalent

Outils

Microsoft Office

G-Suite

Description du poste

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

Our commitment to excellence extends beyond infrastructure.