Broadband Dispatch Specialist

Astound; Brownwood (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick time

Tuition reimbursement

401(k) retirement plan

Employee discount

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a comprehensive benefits package and a base salary with potential bonuses.

Qualifications

• High school diploma or equivalent required.
• 0 years experience.
• Proficiency in Microsoft Office and G-Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.

Skills

Microsoft Office

G-Suite

Effective communication skills

Education

High school diploma or equivalent

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a comprehensive benefits package and a base salary with potential bonuses.