Broadband Dispatch Specialist

Astound; San Marcos (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

STD Insurance

Paid Time Off

Floating Holidays

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Discount

Job summary

Astound is a leading communications provider in Texas seeking an entry-level team member to support daily operations and help deliver reliable services to customers.

The role emphasizes customer service, coordination with field techs, and accurate data entry using Microsoft Office and G-Suite. Excellent communication is essential.

This full-time onsite position offers a competitive hourly rate, comprehensive benefits, and opportunities for growth within Astound.

Qualifications

• High school diploma or equivalent.
• 0 years of experience required.
• Proficient with Microsoft Office and G-Suite.
• Strong written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Communication

Education

High school diploma

Job description

Astound is a leading communications provider in Texas seeking an entry-level team member to support daily operations and help deliver reliable services to customers.

The role emphasizes customer service, coordination with field techs, and accurate data entry using Microsoft Office and G-Suite. Excellent communication is essential.

This full-time onsite position offers a competitive hourly rate, comprehensive benefits, and opportunities for growth within Astound.