Broadband Dispatch Specialist

Astound; Temple (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical, dental, vision insurance

PTO 80 hours+

Floating holidays

Paid holidays

Sick leave benefits

Tuition reimbursement

Employee discounts

Job summary

Astound is hiring a full-time on-site role in Temple, TX. You will monitor and assist with management of customer technician routes, maintain ongoing communication with technicians, complete pre-calls to customers, conduct post-installation surveys, verify integrity of ICOMS accounts, and perform other duties as assigned.

Qualifications include a high school diploma or equivalent, 0 years experience, and proficiency in Microsoft Office and G-Suite, plus effective written and verbal

Qualifications

• High school diploma or equivalent required.
• 0 years of experience required.
• Proficiency in Microsoft Office and Google Suite (G-Suite).
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is hiring a full-time on-site role in Temple, TX. You will monitor and assist with management of customer technician routes, maintain ongoing communication with technicians, complete pre-calls to customers, conduct post-installation surveys, verify integrity of ICOMS accounts, and perform other duties as assigned.

Qualifications include a high school diploma or equivalent, 0 years experience, and proficiency in Microsoft Office and G-Suite, plus effective written and verbal