Broadband Dispatch Specialist

Astound; Midland (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

PTO starting 80 hours/year

Floating holiday 40 hours/year

Paid holidays 7 days/year

Sick leave as per state/local law

Tuition reimbursement

Employee discounts

Job summary

Proficiency in Microsoft Office and G-Suite, plus strong written and verbal communication, are required. A high school diploma is enough to start, with a robust benefits package including 401k, insurance options, PTO, and holidays.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office proficiency.
• G-Suite proficiency.
• Effective communication skills (written and verbal).

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Proficiency in Microsoft Office and G-Suite, plus strong written and verbal communication, are required. A high school diploma is enough to start, with a robust benefits package including 401k, insurance options, PTO, and holidays.