Telecom Dispatch & Route Coordinator

Astound; San Francisco (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Tuition reimbursement

Employee discount

Paid Time Off

Paid holidays

Sick time

Paid Holidays

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a robust benefits package including paid time off, tuition reimbursement, and an hourly base salary with potential bonuses.

Qualifications

• High school diploma or equivalent.
• Experience: 0 years.
• Proficiency with Microsoft Office.
• Proficiency with G-Suite.
• Strong written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Communication skills

Education

High school diploma or equivalent

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a robust benefits package including paid time off, tuition reimbursement, and an hourly base salary with potential bonuses.