Brand & Vendor Sales Ambassador

Macy's, Inc.; Austin (TX); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Descrizione del lavoro

Macy's, Inc. in Austin, TX is seeking an Ambassador to drive sales by connecting with customers, sharing product knowledge, and upselling across vendor brands.

You will cultivate repeat clientele and collaborate with store leadership and stylists to execute merchandising initiatives. Full‑time schedule (30+ hours/week) with weekends and holidays required; you will engage vendors, participate in events, and provide exceptional service using Macy’s POS systems to wrap up transactions in a festive,

Competenze

• Minimum 1 year previous selling or retail experience required.
• Flexible availability, including days, evenings, weekends and holidays.
• Excellent verbal and written communication and interpersonal skills.

Mansioni

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
• Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Conoscenze

Customer service

Sales experience

Retail experience

Communication skills

Strumenti

POS systems

Descrizione del lavoro

Macy's, Inc. in Austin, TX is seeking an Ambassador to drive sales by connecting with customers, sharing product knowledge, and upselling across vendor brands.

You will cultivate repeat clientele and collaborate with store leadership and stylists to execute merchandising initiatives. Full‑time schedule (30+ hours/week) with weekends and holidays required; you will engage vendors, participate in events, and provide exceptional service using Macy’s POS systems to wrap up transactions in a festive,