Brand Store Leader – Elevate Customer Experience & Sales

Victoria’s Secret & Co.; Fort Snelling Unorganized Territory (MN); On-site; USD 32,000 - 40,000; Full time

Job summary

Victoria’s Secret & Co is seeking a Manager to lead store operations, elevate the customer experience, and drive brand performance. This role reports to the Store Manager or Assistant Store Manager in a high-volume environment.

You will coach Supervisors and Selling Associates, manage visual standards, and use reports to inform decisions. The position requires flexibility to work nights and weekends, and the ability to lift up to 40 pounds as part of daily tasks.

Qualifications

• Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports and creating an environment where people do their best work.
• Experience with influencing cross-functional partners in informal and formal settings.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds and stand for long periods.
• Ability to use technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred.

Responsibilities

• The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business.
• Owns visual execution, product storytelling, and selling behaviors to reflect brand guidance.
• Leads talent lifecycle, including interviewing and hiring decisions and performance management.
• Direct reports include Supervisors and/or Selling Associates; leads in higher volume or complex environments.

Skills

Customer focus

Retail leadership

People development

Data-driven decisions

Flexible schedule

Night/weekend availability

Team coaching

Brand passion

Job description

Victoria’s Secret & Co is seeking a Manager to lead store operations, elevate the customer experience, and drive brand performance. This role reports to the Store Manager or Assistant Store Manager in a high-volume environment.

You will coach Supervisors and Selling Associates, manage visual standards, and use reports to inform decisions. The position requires flexibility to work nights and weekends, and the ability to lift up to 40 pounds as part of daily tasks.