Store Leader: Drive Sales & Customer Experience

Victoria’s Secret & Co.; Minneapolis (MN); On-site; USD 67,000 - 81,000; Full time

Job summary

Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales at Victoria’s Secret. This role reports to the District Manager.

The Store Manager leads on the sales floor, coaches the team, manages schedules and payroll, and oversees visual merchandising, inventory, and store operations to ensure brand standards and strong performance. The position requires lifting up to 40 pounds and a flexible schedule.

Qualifications

• Demonstrated ability to improve customer satisfaction and loyalty.
• Experience reviewing business reports and taking action based on insights.
• Proven ability to link strategy to day-to-day activities and inspire teams.
• Willingness to work nights, weekends, and flexible schedules.
• 10+ years retail leadership experience preferred.

Responsibilities

• Drive top-line sales by leading the sales floor and coaching the team.
• Maintain visual merchandising and store appearance.
• Manage labor hours and schedules to drive profit.
• Oversee weekly schedules of leaders and associates.
• Deliver exceptional customer experiences and coach associates.

Skills

Retail leadership

Customer loyalty

Team development

Cross-functional influence

Flexibility

Scheduling

Tech proficiency

Communication

Job description

Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales at Victoria’s Secret. This role reports to the District Manager.

The Store Manager leads on the sales floor, coaches the team, manages schedules and payroll, and oversees visual merchandising, inventory, and store operations to ensure brand standards and strong performance. The position requires lifting up to 40 pounds and a flexible schedule.