Brand Protection & Guest Experience Advisor

Ecolab; Rancho Cucamonga (CA); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Company-paid vehicle for business/pers

Paid training program

Independent scheduling

Job summary

Ecolab's EcoSure division seeks a Brand Protection Advisor in Rancho Cucamonga, CA. You will perform on-site evaluations, coaching, and insights to elevate food safety, guest experience, and operational excellence, partnering with clients to reinforce brand standards and drive continuous improvement.

Travel ~25% and potential certification requirements; a strong focus on safety, HIPAA (where applicable), and exceptional client service are essential.

Qualifications

• High school diploma.
• Two years of hospitality industry-related experience.
• Current and valid Driver’s License with no restrictions.
• Must be 21 years of age or older.
• No Immigration Sponsorship available for this position.

Responsibilities

• Conduct a variety of brand protection visits at client locations using consulting, coaching, and training to meet client expectations and protect their brand.
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
• Partner with EcoSure and Ecolab teams to solve client challenges.
• Complete a budgeted number of visits each week, delivering an exceptional client experience.
• Utilize an iPad, Microsoft Suite, and CRM technology to plan and perform essential job functions.

Skills

Multilingual

Customer service

Consultative skills

Education

High school diploma

Tools

iPad

Microsoft Suite

CRM

Job description

Ecolab's EcoSure division seeks a Brand Protection Advisor in Rancho Cucamonga, CA. You will perform on-site evaluations, coaching, and insights to elevate food safety, guest experience, and operational excellence, partnering with clients to reinforce brand standards and drive continuous improvement.

Travel ~25% and potential certification requirements; a strong focus on safety, HIPAA (where applicable), and exceptional client service are essential.