Brand Manager Trainee: Build Teams, Elevate Service

Now Optics; Erie (Erie County); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Employee discounts

Professional development

Life and disability insurance

Résumé du poste

Stanton Optical Brand Manager role at Now Optics seeks a dynamic leader to drive store performance in Erie, PA. You will lead talent acquisition, development and exceptional customer experience in a fast-paced retail optical center.

You’ll manage recruiting partnerships, training programs and operational standards, while delivering excellent patient service and achieving sales goals with growth opportunities within Now Optics.

Qualifications

• You have an associates degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.

Responsabilités

• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Building strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicates effectively and builds a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Connaissances

Leadership

Communication

Multitasking

HR processes

Talent acquisition

Team development

Formation

Associates degree

2 years of store management experience

Outils

MS Word

Google Docs

Description du poste

Stanton Optical Brand Manager role at Now Optics seeks a dynamic leader to drive store performance in Erie, PA. You will lead talent acquisition, development and exceptional customer experience in a fast-paced retail optical center.

You’ll manage recruiting partnerships, training programs and operational standards, while delivering excellent patient service and achieving sales goals with growth opportunities within Now Optics.