Brand Manager, Eyewear Retail Leader

Stanton Optical; Porterville (CA); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Free eyeglasses

Paid time off

Professional development

Employee discounts

Job summary

Stanton Optical is hiring for a Brand Manager who will lead store operations, talent development, and sales execution in a fast-paced retail environment. You will recruit, train, and coach staff while partnering with clinical services to ensure top customer care.

The role requires an associates degree or 2 years of store management experience, strong leadership, and excellent communication skills. We offer a competitive hourly wage, bonuses, commissions, and a pathway for promotion within Now

Qualifications

• You have an associates degree or 2 years of store management experience.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.

Responsibilities

• Lead the store operations, including talent, sales building and execution, customer service and operational responsibilities.
• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Build strong partnership with Clinical services.
• Perform pre-testing as needed.
• Ensure all customers are satisfied. Resolve customers’ questions, minimize unsatisfied patients, and provide solutions to remedy situations.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicate effectively and build a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Keep track of delivery time commitments to patients to ensure 100% compliance.
• Other duties as assigned and required

Skills

Leadership

Communication

Multitasking

Flexibility

Talent acquisition

HR processes

Education

Associates degree or 2 years store management experience

Tools

MS Word

Google Docs

Job description

Stanton Optical is hiring for a Brand Manager who will lead store operations, talent development, and sales execution in a fast-paced retail environment. You will recruit, train, and coach staff while partnering with clinical services to ensure top customer care.

The role requires an associates degree or 2 years of store management experience, strong leadership, and excellent communication skills. We offer a competitive hourly wage, bonuses, commissions, and a pathway for promotion within Now