Brand Manager, Optical Retail – Growth & Leadership

nowoptics; Mishawaka (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug

Life and short-term disability

Identity theft protection

Pet insurance

2 free eyeglasses per year

Friends and Family discounts

Job summary

Stanton Optical in Mishawaka, IN, is seeking a Brand Manager to lead store talent acquisition and development, partner with Clinical services, and drive customer experience through a high-performing team. You will analyze performance metrics, collaborate with the Support Center and HR, and ensure timely delivery of eyewear orders while upholding brand standards.

If you have 2+ years of store leadership, ABO/NCLE preferred, and a passion for coaching, you will thrive in our entrepreneurial,

Qualifications

• You have an associates degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.

Responsibilities

• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Building strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicates effectively and builds a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Skills

Associate degree

Store management experience

Leadership

Communication

Multitasking

Talent acquisition

HR processes

Education

Associate degree

ABO/NCLE Certification

Tools

MS Word

Google Docs

Job description

Stanton Optical in Mishawaka, IN, is seeking a Brand Manager to lead store talent acquisition and development, partner with Clinical services, and drive customer experience through a high-performing team. You will analyze performance metrics, collaborate with the Support Center and HR, and ensure timely delivery of eyewear orders while upholding brand standards.

If you have 2+ years of store leadership, ABO/NCLE preferred, and a passion for coaching, you will thrive in our entrepreneurial,