Brand Leader & Key Holder: Elevate Store Service

URBN Urban Outfitters, Inc.; Portland (ME); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Employee discounts

PTO

Résumé du poste

URBN Urban Outfitters, Inc. in Portland, ME is seeking a Key Holder to support the store management team in daily operations and provide energetic, people-friendly service. You will drive sales through genuine customer connections and uphold brand standards while delivering a seamless omni-channel shopping experience.

The role emphasizes leadership, collaboration, and a proactive approach to product knowledge, store initiatives, and brand messaging. Evening and weekend availability is required.

Qualifications

• Leadership experience.
• Team-oriented mindset.
• Demonstrated passion for the UObrand.
• Ability to work flexible hours including nights, weekends, and holidays.
• Willingness to learn and grow within the organization.

Responsabilités

• Brand Experience: reflect company values and deliver extraordinary service to cultivate customer connections; use feedback to improve interactions.
• Leadership + Team Management: lead by example, communicate goals, share product knowledge, and prioritize service.
• Visual + Business Operations: support opening/closing, restocking, and visual standards; process omni-channel orders accurately.
• Communication + Relationships: foster inclusivity, onboard new hires, give feedback, and share information with the team.

Connaissances

Leadership experience

Team player

Brand passion

Flexible hours

Eagerness to learn

Description du poste

URBN Urban Outfitters, Inc. in Portland, ME is seeking a Key Holder to support the store management team in daily operations and provide energetic, people-friendly service. You will drive sales through genuine customer connections and uphold brand standards while delivering a seamless omni-channel shopping experience.

The role emphasizes leadership, collaboration, and a proactive approach to product knowledge, store initiatives, and brand messaging. Evening and weekend availability is required.