Brand Floor Lead: Elevate CX & Drive Sales

Abercrombie & Fitch Spain, SL; Rockaway (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Incentive bonus

Merchandise discount

Career advancement

Brand affiliate program

Training & development

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience, supervising Brand Reps and Stock Associates to keep store operations running smoothly. You will lead on the floor to drive sales, coach teammates, and uphold brand standards on a fast-paced schedule.

The role requires strong customer focus, excellent communication, and a passion for fashion. Expect 12–16 hours weekly with weekend availability; additional hours during peak times may be required.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Strong communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing and assertive.
• Take initiative and show confidence; adaptable and flexible.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Retail experience

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Initiative

Adaptability

Multitasking

Proactive thinking

Work ethic

Education

High School Diploma

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience, supervising Brand Reps and Stock Associates to keep store operations running smoothly. You will lead on the floor to drive sales, coach teammates, and uphold brand standards on a fast-paced schedule.

The role requires strong customer focus, excellent communication, and a passion for fashion. Expect 12–16 hours weekly with weekend availability; additional hours during peak times may be required.