Brand Floor Lead — Drive Sales & Customer Experience

Abercrombie & Fitch Spain, SL; Oak Brook (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Opportunity

Training & Development

Global Team Support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the floor, coach Brand Reps and Stock Associates, and ensure smooth store operations while driving daily sales.

You'll open/close, run POS, fulfill omni-channel orders, maintain displays, and protect assets, balancing customer experience with performance metrics.

This role emphasizes energy, communication, adaptability, and a strong customer focus within a dynamic retail environment.

Qualifications

• High School Diploma/G.E.D. or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Strong customer focus and communication skills.
• Energetic, outgoing, and assertive.

Responsibilities

• Open and close routines.
• Operate POS systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Initiative

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the floor, coach Brand Reps and Stock Associates, and ensure smooth store operations while driving daily sales.

You'll open/close, run POS, fulfill omni-channel orders, maintain displays, and protect assets, balancing customer experience with performance metrics.

This role emphasizes energy, communication, adaptability, and a strong customer focus within a dynamic retail environment.