Brand Floor Lead — Elevate Service, Sales & Visuals

Abercrombie & Fitch Spain, SL; Baltimore (MD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Global team celebrating you

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure optimal store performance and customer experience. You’ll influence daily sales and team achievements on the floor.

The role emphasizes coaching, brand representation, and maintaining visuals while supporting store leadership. Availability includes weekends and peak-hour flexibility.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail experience

Team leadership

Communication skills

Interpersonal skills

Customer focus

Fashion trend knowledge

Initiative

Adaptability

Multitasking

Detail-oriented

Work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure optimal store performance and customer experience. You’ll influence daily sales and team achievements on the floor.

The role emphasizes coaching, brand representation, and maintaining visuals while supporting store leadership. Availability includes weekends and peak-hour flexibility.