Brand Experience & Vendor Events Ambassador

Macy's; Roseville (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Roseville is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and collaborate with stylists, store leadership, and vendors to execute merchandising initiatives.

Full-time or part-time flexibility exists; hours per week vary and benefit eligibility details are provided. This role emphasizes excellent service and teamwork in a dynamic retail environment.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Excellent verbal and written communication and interpersonal skills.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and store leadership.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with partner vendors to meet goals.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales warmly.

Skills

Customer service

Upselling

Relationship building

Communication

Tools

POS systems

RF scanners

Mobile devices

Job description

Macy's in Roseville is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and collaborate with stylists, store leadership, and vendors to execute merchandising initiatives.

Full-time or part-time flexibility exists; hours per week vary and benefit eligibility details are provided. This role emphasizes excellent service and teamwork in a dynamic retail environment.