Brand Ambassador & Events Sales Lead

Ridgedalecenter; Minnetonka (MN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Macy's is a leading American retailer seeking an Ambassador to enhance the customer experience, upsell products, and share vendor knowledge. You will cultivate repeat clientele and act as the expert for the vendor/brand area you represent within the store environment.

Full-time colleagues are scheduled for 30+ hours weekly; flexibility for weekends and holidays is required. Join a team that values inclusivity, career growth, and community involvement while delivering exceptional service.

Qualifications

• Minimum 1 year selling or retail experience.
• Excellent verbal and written communication skills.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

RF equipment

Mobile devices

Job description

Macy's is a leading American retailer seeking an Ambassador to enhance the customer experience, upsell products, and share vendor knowledge. You will cultivate repeat clientele and act as the expert for the vendor/brand area you represent within the store environment.

Full-time colleagues are scheduled for 30+ hours weekly; flexibility for weekends and holidays is required. Join a team that values inclusivity, career growth, and community involvement while delivering exceptional service.