Brand Experience & Sales Specialist

Macy's, Inc.; Columbia (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge.

You will cultivate repeat clientele and act as the expert for designated brand areas, while collaborating with leadership and vendor teams to meet sales and merchandising goals. Full-time colleagues are scheduled 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and learning opportunities.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Ability to greet customers, recommend products, and upsell.
• Excellent communication and interpersonal skills.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide an exceptional customer experience with the customer always as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, stylists, and store leadership.
• Maintain neat sales floor, signage, and merchandising standards.
• Plan, organize and lead customer-facing vendor events and partnerships.
• Operate Macy’s POS systems and devices to complete sales.

Skills

Retail sales

Customer relationships

Communication

Time management

Job description

Macy’s, Inc. is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge.

You will cultivate repeat clientele and act as the expert for designated brand areas, while collaborating with leadership and vendor teams to meet sales and merchandising goals. Full-time colleagues are scheduled 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and learning opportunities.