Brand Experience Sales Ambassador

Macy's, Inc.; Farmington (CT); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Access full benefits offerings

Descrizione del lavoro

Macy's, Inc. is looking for an Ambassador who connects with customers, shares vendor product knowledge, and upsells to build repeat clientele. You will communicate customer needs to leadership and vendors, and execute merchandising initiatives for the vendor/brand area.

Full-time colleagues are typically scheduled 30+ hours weekly; hours vary by business needs. The role emphasizes delivering excellent customer service and using Macy's POS systems to complete sales with a warm, celebratory

Competenze

• Minimum 1 year of selling or retail experience.
• Excellent verbal and written communication with customers.
• Strong time management and ability to work independently or in a team.

Mansioni

• Provide an exceptional customer experience with the customer as priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Keep sales floor neat and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and margin.

Conoscenze

Retail experience

Customer service

Communication skills

Time management

Strumenti

POS systems

Descrizione del lavoro

Macy's, Inc. is looking for an Ambassador who connects with customers, shares vendor product knowledge, and upsells to build repeat clientele. You will communicate customer needs to leadership and vendors, and execute merchandising initiatives for the vendor/brand area.

Full-time colleagues are typically scheduled 30+ hours weekly; hours vary by business needs. The role emphasizes delivering excellent customer service and using Macy's POS systems to complete sales with a warm, celebratory