Brand Experience Leader | Sales & Team Coach

URBN Urban Outfitters, Inc.; San Jose (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Santa Clara area location to supervise store operations and lead an engaging, customer-focused environment. This role drives sales, elevates styling, and contributes to staff development.

You will deliver seamless omni-channel experiences, manage daily operations, and uphold brand standards while supporting the leadership team in achieving store goals.

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with the store leadership team on creating an engaging experience for FP customers.
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service and styling.
• Delivers a seamless, omni-channel shopping experience using systems and applications.
• Acts as an elevated team member, prioritizing service over tasks and guiding the team.
• Manages daily zone, energy, and sales through proactive leadership and team development.
• Shares product knowledge and brand messaging to improve customer interactions.

Skills

Leadership

Teamwork

Flexibility

Learning mindset

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Santa Clara area location to supervise store operations and lead an engaging, customer-focused environment. This role drives sales, elevates styling, and contributes to staff development.

You will deliver seamless omni-channel experiences, manage daily operations, and uphold brand standards while supporting the leadership team in achieving store goals.