Brand Experience Leader — Retail Store Keyholder

Bath & Body Works; Cypress (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

On-demand wages via DailyPay

Guild tuition-free education

40% merchandise discount

Bonus incentive programs for sales-le,

No-cost mental health & wellbeing

Paid time off & parental leave

Job summary

Bath & Body Works is seeking a Brand Experience Key Holder in Cypress, TX to support delivery of the sales plan through effective in-store execution. The role centers on brand ambassador leadership, delivering exceptional consumer experiences, and driving product knowledge.

You will lead by example, coach associates, and ensure alignment with store strategy and safety standards. In this position, you will manage shifts, assist with floorset and visual merchandising, and build genuine connections

Qualifications

• High school diploma, GED certificate, or Relevant Work Experience.

Responsibilities

• Act as leader on duty, addressing consumer experience, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback to leadership.
• Lead in-store consumer experiences through selling behaviors and product knowledge.
• Display knowledge of product, policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Perform opening and closing routines including bank deposits and shipment receipt.
• Create connections with consumers through uncovering needs and personalized recommendations.
• Drive rewards program enrollment and engagement on the sales floor and at checkout.
• Assist with floorset execution, window changes, and visual presentation.
• Maintain safety, cleanliness, and adherence to company policies.

Skills

Consumer-first mindset

Coaching others

Sales experience

Communication skills

Adaptability

De-escalation

Physical stamina

Availability

Education

High school diploma

Job description

Bath & Body Works is seeking a Brand Experience Key Holder in Cypress, TX to support delivery of the sales plan through effective in-store execution. The role centers on brand ambassador leadership, delivering exceptional consumer experiences, and driving product knowledge.

You will lead by example, coach associates, and ensure alignment with store strategy and safety standards. In this position, you will manage shifts, assist with floorset and visual merchandising, and build genuine connections