Brand Experience Lead & Store Leader

Bath & Body Works, Inc; Danville (VA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

DailyPay access

Merchandise discount 40%

Tuition-free education programs

Health, dental, vision and life ins. (

Paid time off & family benefits

Job summary

Bath & Body Works, Inc is seeking a Brand Experience Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a frontline leader, guiding associates, delivering outstanding consumer experiences, and modeling our values with strong product knowledge.

Responsibilities include leading on-duty, coaching teams, executing opening/closing routines, driving rewards enrollment, and supporting merchandising and store presentation.

Qualifications

• Must thrive in a consumer-first retail environment.
• Able to coach and develop sales associates in the moment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead on-duty and address consumer experience, vendor relations, or maintenance issues.
• Provide performance feedback to leadership and teams.
• Deliver exceptional in-store experiences through product knowledge and selling skills.
• Manage opening/closing routines, including bank deposits and shipments.
• Create connections with customers and make personalized recommendations.
• Drive enrollment in rewards programs at sales floor and checkout.
• Support floorset, window changes, and visual merchandising as needed.

Skills

Retail leadership

Sales

Customer service

Communication

Coaching

De-escalation

Physical stamina

Availability

Education

High school diploma or GED or equivalent experience

Job description

Bath & Body Works, Inc is seeking a Brand Experience Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a frontline leader, guiding associates, delivering outstanding consumer experiences, and modeling our values with strong product knowledge.

Responsibilities include leading on-duty, coaching teams, executing opening/closing routines, driving rewards enrollment, and supporting merchandising and store presentation.