Brand Experience Lead & Store Ambassador

Bath & Body Works, Inc; Hendersonville (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

DailyPay

40% merchandise discount

BBW Scholarship Fund

Tuition-free education

Health insurance (full-time)

Paid time off

Parental leave

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. As a frontline leader, you will engage with customers, model selling behaviors, and ensure product knowledge aligns with brand standards.

You will lead opening/closing routines, support floorset execution, and drive rewards program enrollment. This role requires physical activity and availability on peak days, including evenings,

Qualifications

• High school diploma, GED certificate, or relevant work experience.

Responsibilities

• Lead on duty as Brand Experience Leader to address customer experience, vendor relationships, or store issues.
• Provide performance feedback to leadership.
• Lead in-store customer experiences with product knowledge and selling behaviors.
• Display knowledge of products, policies, and store strategies.
• Set directions for the day/shift when associates arrive.

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. As a frontline leader, you will engage with customers, model selling behaviors, and ensure product knowledge aligns with brand standards.

You will lead opening/closing routines, support floorset execution, and drive rewards program enrollment. This role requires physical activity and availability on peak days, including evenings,