Brand Experience Associate — Omni-Channel Customer Expert

Banana Republic; North Charleston (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and create a memorable shopping experience. You will educate customers about products, loyalty programs, and use an omni-channel approach to connect with shoppers and drive sales.

You will work closely with leadership to deliver a best-in-class customer experience across in-store and digital touchpoints, supporting daily operations and maintaining a clean, organized workspace to foster brand loyalty.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Engage with customers to drive sales and provide excellent customer service.
• Educate customers about loyalty programs to build brand loyalty.
• Utilize omni-channel offerings to enhance the customer experience.
• Support store operations and maintain a neat, organized workspace.
• Collaborate with leadership to deliver a best-in-class customer experience.

Skills

Customer service

Sales

Omnichannel

Communication

Fashion/style awareness

Tools

Mobile devices

Apps

Registers

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and create a memorable shopping experience. You will educate customers about products, loyalty programs, and use an omni-channel approach to connect with shoppers and drive sales.

You will work closely with leadership to deliver a best-in-class customer experience across in-store and digital touchpoints, supporting daily operations and maintaining a clean, organized workspace to foster brand loyalty.