Brand Creative Operations Lead — Scale & Deliver

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 122,000 - 192,000; Full time

Benefits offered by this job

Equity opportunity

Comprehensive benefits

Hybrid work model

Professional development

Job summary

the company seeks a Senior Creative Operations Lead, Brand, to design, evolve, and lead operational systems enabling high‑quality creative output globally at scale. You will partner with Creative Directors and Marketing leadership, bringing calm to complexity and rigor to planning, delivery, and sustainability.

With 8–10+ years in creative operations and deep workflow fluency, you will drive intake, resourcing, and cross‑functional alignment, while owning Asana workflows and budgets across Brand

Qualifications

• 8–10+ years in creative project management, operations, or production management.
• Experience leading operations for in-house creative or brand teams.
• Fluency in creative workflows across brand, campaigns, video, motion, and events.
• Trusted communicator able to influence without formal authority.
• Thrives in fast-paced, high-growth environments; strong execution.

Responsibilities

• Own end-to-end creative operations model for the Brand team from intake to launch.
• Define intake, briefing, resourcing, prioritization, and delivery processes.
• Be the senior point of accountability for workflow across creative, production, and execution.
• Drive cross-Marketing alignment on operating models and ways of working.
• Forecast workload, capacity, and resourcing with creative leadership.
• Balance internal teams, freelancers, and agencies to enable scale.
• Set expectations on scope, timelines, and delivery; manage risks and dependencies.
• Own and optimize Asana workflows, templates, SLAs, and reporting.
• Build scalable playbooks for campaigns, events, video, and evergreen production.
• Oversee budgets, vendor spend, and forecasting with Finance.

Skills

Creative project management

Creative operations

Production management

Operational leadership

Brand/workflow fluency

Influence without authority

Cross-functional collaboration

Tools

Asana

Job description

the company seeks a Senior Creative Operations Lead, Brand, to design, evolve, and lead operational systems enabling high‑quality creative output globally at scale. You will partner with Creative Directors and Marketing leadership, bringing calm to complexity and rigor to planning, delivery, and sustainability.

With 8–10+ years in creative operations and deep workflow fluency, you will drive intake, resourcing, and cross‑functional alignment, while owning Asana workflows and budgets across Brand