Global Brand Creative Operations Leader

United States Digital Space LLC; Austin (TX); Hybrid; USD 110,000 - 172,000; Full time

Benefits offered by this job

Equity grants (RSUs)

Hybrid work model

Comprehensive benefits

Job summary

United States Digital Space LLC is seeking a Senior Creative Operations Lead, Brand, to own the end-to-end operations of our Brand team, scaling creative output across campaigns, content, events, video, and evergreen production.

You will partner with Marketing, PMM, Events, Growth, and regional teams to forecast workload, manage budgets, and optimize systems like Asana, while building scalable playbooks. This is a senior, hands-on role in a fast-growing company.

Qualifications

• 8-10+ years of experience in creative project management, creative operations, or production management.
• Proven experience leading operations for in-house creative or brand teams.
• Deeply fluent in creative workflows across brand, campaigns, video, motion, and events.
• Trusted communicator who can influence without authority.
• Thrives in fast-paced, high-growth environments.
• Operates as the operational authority for Brand Creative.
• Thinks in systems, not tasks; designs processes that scale.
• Influences without direct authority through trust, clarity, and consistency.
• Brings structure and calm to high-volume, high-visibility creative ecosystems.
• Balances strategic foresight with strong executional follow-through.
• Acts as a connective layer between creative ambition and operational reality.

Responsibilities

• Own and evolve the end-to-end creative operations model for the Brand team - from intake through launch
• Define and continuously improve intake, briefing, resourcing, prioritization, and delivery processes
• Serve as the senior point of accountability for how work flows across creative, production, and execution
• Drive cross-Marketing alignment on operating models, expectations, and ways of working
• Act as a strategic partner to Marketing, PMM, Events, Growth, and Regional teams
• Forecast workload, capacity, and resourcing needs
• Balance internal teams, freelance support, and agency partners to enable scale and specialization
• Set clear expectations around scope, timelines, and delivery—and hold teams accountable
• Proactively identify risks, dependencies, and tradeoffs, guiding teams toward resolution
• Navigate ambiguity and competing priorities with confidence, diplomacy, and decisiveness
• Own and optimize Asana workflows, templates, SLAs, and reporting across Brand
• Build scalable operational playbooks for campaigns, events, video, and always-on production
• Identify and implement tools, automation, and AI-assisted workflows where they meaningfully improve speed, quality, or visibility
• Ensure operational systems support both creative excellence and team sustainability
• Oversee creative budgets, vendor spend, and forecasting in partnership with Finance
• Lead agency onboarding, scoping, and procurement needs
• Ensure financial rigor, transparency, and efficiency across Brand production
• Partner with People, Finance, and Marketing leadership on org health, resourcing strategy, and long-term scale

Skills

Creative operations

Project management

Brand workflows

Cross-functional leadership

Asana workflows

Budget forecasting

Agency partnerships

Process improvement

Tools

Asana

Job description

United States Digital Space LLC is seeking a Senior Creative Operations Lead, Brand, to own the end-to-end operations of our Brand team, scaling creative output across campaigns, content, events, video, and evergreen production.

You will partner with Marketing, PMM, Events, Growth, and regional teams to forecast workload, manage budgets, and optimize systems like Asana, while building scalable playbooks. This is a senior, hands-on role in a fast-growing company.