Brand Studio Ops Lead: Systems for Scalable Creativity

Stripe; Chicago (IL); On-site; USD 180,000 - 250,000; Full time

Job summary

Stripe is seeking a Head of Brand Operations to design and scale the Brand Studio ecosystem. You will align inputs from Marketing, Product, and Finance, and build the systems that keep briefs clear and on schedule.

Your leadership will shape the way the studio operates at scale. You will lead a team of producers, set the annual creative roadmap, manage budgets, and partner with executives to make strategic tradeoffs.

Qualifications

• 12+ years of experience in brand operations, creative operations, or creative program management.
• 5+ years managing a team of producers, program managers, or operations professionals.
• Experience engaging cross-functional partners before briefs are written.
• Experience building and owning an annual creative roadmap for a team or function.
• Experience managing significant budgets with transparent accounting structures.
• Strong stakeholder management and executive communication skills.
• People management instincts emphasizing delegation and developing others.
• Experience incorporating AI into team workflows and driving adoption.

Responsibilities

• Architect the Brand Studio ecosystem with cross-functional partners.
• Build and maintain the Brand Studio roadmap with prioritization and capacity planning.
• Set conditions for great work by clearly defining business needs and framing problems.
• Own and evolve the operational infrastructure including intake processes and rhythms.
• Make Brand Studio work visible company-wide with a clear roadmap and status updates.
• Run the business of Brand Studio by managing budget, partnerships, and procurement.
• Lead, develop, and set cultural tone, with clear ownership and feedback.
• Monitor signals to shape ambiguous ideas into clear, actionable outcomes.
• Represent Brand Studio at leadership level, communicating priorities and impact.

Skills

Brand operations

Operations leadership

Team management

Executive communication

Cross-functional collaboration

Budget management

AI in workflows

Stakeholder management

Tools

Procurement systems

Job description

Stripe is seeking a Head of Brand Operations to design and scale the Brand Studio ecosystem. You will align inputs from Marketing, Product, and Finance, and build the systems that keep briefs clear and on schedule.

Your leadership will shape the way the studio operates at scale. You will lead a team of producers, set the annual creative roadmap, manage budgets, and partner with executives to make strategic tradeoffs.