Brand Associate — Fashion Retail & Omnichannel Experience

Old Navy; Buffalo (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount (50% off)

Paid Time Off

Volunteer hours

401(k) with matching

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Old Navy is looking for a Brand Associate to bring the brand to life for customers with outstanding service and product knowledge. You’ll educate, inform, and inspire customers and work with leadership to deliver a best-in-class experience using all store channels.

Responsibilities include engaging customers, driving sales with suggestive selling, maintaining a neat store, and supporting sales floor, fitting room, cash wrap and operations. Flexible schedule is required.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools in day-to-day operations.
• Be available to work a flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, move throughout the store, and lift up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Support sales floor, fitting room, cash wrap, and back-of-house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication skills

Customer service

Retail passion

Problem solving

Tech tools familiarity

Tools

Mobile devices

POS registers

Apps proficiency

Job description

Old Navy is looking for a Brand Associate to bring the brand to life for customers with outstanding service and product knowledge. You’ll educate, inform, and inspire customers and work with leadership to deliver a best-in-class experience using all store channels.

Responsibilities include engaging customers, driving sales with suggestive selling, maintaining a neat store, and supporting sales floor, fitting room, cash wrap and operations. Flexible schedule is required.