Brand Associate: Fashion & Customer Experience

Old Navy; Freeport (ME); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through engaging service and product knowledge. You’ll educate, inform and inspire shoppers while collaborating with leadership to deliver an exceptional, omni-channel experience.

You’ll promote loyalty, assist on the sales floor, fitting room and cash wrap, and maintain a neat, organized workspace. Flexible scheduling including holidays and weekends is required.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to educate customers on products and loyalty programs.
• Strong retail mindset with adaptability to a fast-paced environment.

Responsibilities

• Consistently treat all customers and employees with respect.
• Promote loyalty by educating customers about loyalty programs.
• Drive sales and service using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Support sales floor, fitting rooms, cash wrap and back-of-house as required.
• Maintain a neat, clean, organized work center.
• Handle customer interactions courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail mindset

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through engaging service and product knowledge. You’ll educate, inform and inspire shoppers while collaborating with leadership to deliver an exceptional, omni-channel experience.

You’ll promote loyalty, assist on the sales floor, fitting room and cash wrap, and maintain a neat, organized workspace. Flexible scheduling including holidays and weekends is required.