Brand Associate: Fashion Sales & Customer Experience

Old Navy; Oak Ridge (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount (50% off)

Competitive PTO

Volunteer hours (paid)

401(k) plan with match

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform, and wardrobe customers while collaborating with leadership to deliver a best-in-class shopping experience using omni-channel tools.

The role emphasizes customer engagement, loyalty program education, and teamwork in a fast-paced, family-friendly setting. Flexibility for varied shifts, including evenings and weekends, is required.

Qualifications

• Customer service experience is preferred.
• Strong communication helps connect with customers and teammates.
• Flexibility to work a variety of shifts including holidays is required.

Responsibilities

• Engage with customers to deliver a positive shopping experience.
• Promote loyalty programs and inform customers about promotions.
• Assist customers with product knowledge and wardrobe recommendations.
• Maintain store appearance and organize merchandise on the floor.
• Support cash wrap, fitting room, and stockroom as needed.
• Utilize omni-channel tools to enhance the customer journey.
• Uphold a respectful and collaborative team environment.

Skills

Customer service

Retail knowledge

Excellent communication

Flexibility

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform, and wardrobe customers while collaborating with leadership to deliver a best-in-class shopping experience using omni-channel tools.

The role emphasizes customer engagement, loyalty program education, and teamwork in a fast-paced, family-friendly setting. Flexibility for varied shifts, including evenings and weekends, is required.