Brand Associate: Fashion & Customer Experience

Old Navy; Columbus (OH); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Medical, dental, vision

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver exceptional service. You will educate customers about products, loyalty programs, and style options while partnering with leadership to create a top-tier in-store experience across channels.

In this fast-paced retail role, you will support sales floor operations, assist customers, and help maintain a neat, welcoming space. Availability nights, weekends, and holidays is expected.

Qualifications

• Customer-focused service provider, both on and off the sales floor.
• Strong communication with customers and team to meet goals.
• Thrives in a fast-paced retail environment.

Responsibilities

• Engage with customers to drive sales and loyalty.
• Educate customers about loyalty programs and product knowledge.
• Support sales floor, fitting room, cash wrap, and back-of-house operations.
• Deliver a best-in-class customer experience using omni-channel tools.

Skills

Customer service

Communication

Team collaboration

Retail passion

Tools

Mobile devices

Registers

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver exceptional service. You will educate customers about products, loyalty programs, and style options while partnering with leadership to create a top-tier in-store experience across channels.

In this fast-paced retail role, you will support sales floor operations, assist customers, and help maintain a neat, welcoming space. Availability nights, weekends, and holidays is expected.