Brand Associate — Fashion Retail & Customer Experience

Gap Inc.; Dayton (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers. You will educate customers on products, loyalty programs, and wardrobe solutions while delivering an exceptional customer experience using omni-channel tools.

Partner with leadership to meet store goals, support sales floor operations, and maintain a neat, welcoming environment. Flexible schedule including holidays and weekends is required.

Qualifications

• Strong communication with customers and team.
• Customer-focused service delivering exceptional shopping experiences.
• Passion for retail and working in a fast-paced environment.
• Willingness to adapt to a flexible schedule including holidays and weekends.
• Comfort with using retail tech and POS systems.

Responsibilities

• Engage with customers to educate about products and loyalty programs.
• Drive sales and service through suggestive selling and brand knowledge.
• Support store operations on the sales floor, fitting rooms, and cash wrap.
• Deliver a seamless omni-channel customer experience with leadership collaboration.

Skills

Communication

Customer service

Retail experience

Flexibility

Tech literacy

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers. You will educate customers on products, loyalty programs, and wardrobe solutions while delivering an exceptional customer experience using omni-channel tools.

Partner with leadership to meet store goals, support sales floor operations, and maintain a neat, welcoming environment. Flexible schedule including holidays and weekends is required.